We’re here for our customers every day and at every important life moment – whether they’re opening their first account, managing day-to-day expenses, buying their first home, saving for the future, or investing for the next generation. We’re focused on understanding our customers and supporting them to reach their financial goals. Our tailored insights, engaging products, skilled colleagues and digital and mobile experience provide personalised experiences to help our customers to improve their financial wellbeing.
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Total income
£5,931m
2022: £5,646m
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Net loans to customers
£205.2bn
2022: £197.6bn
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Operating profit
£2,638m
2022: £2,824m
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Customer deposits
£188.0bn
2022: £188.4bn
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Return on equity
23.8%
2022: 28.6%
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Risk-weighted assets
£61.6bn
2022: £54.7bn
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Total income
£990m
2022: £1,056m
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Net loans to customers
£18.5bn
2022: £19.2bn
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Operating profit
£291m
2022: £436m
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Customer deposits
£37.7bn
2022: £41.2bn
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Return on equity
14.8%
2022: 24.5%
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Risk-weighted assets
£11.2bn
2022: £11.2bn
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Total income
£7,421m
2022: £6,413m
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Net loans to customers
£131.9bn
2022: £129.9bn
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Operating profit
£3,236m
2022: £2,547m
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Customer deposits
£193.4bn
2022: £203.3bn
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Return on equity
15.4%
2022: 12.2%
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Risk-weighted assets
£107.4bn
2022: £103.2bn
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