Stakeholder engagement

Engaging with our stakeholders is vital to the success of our business. It helps us improve outcomes for our customers, communities, and the environment. On pages 30 to 43 of our 2023 Annual Report and Accounts, we look at some of the ways that we supported our stakeholders’ needs in 2023.

For further information on how stakeholder considerations influenced the Board’s discussions and decision-making: refer to our Section 172(1) statement on pages 24 and 25, and in our Corporate governance report on pages 101 and 102.