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Our materiality assessment

Enhancing the resilience of NatWest Group and helping create sustainable long-term value for our stakeholders is of vital importance for the fulfilment of our strategy and purpose. We engage with our stakeholders to understand their needs and help us identify the most important topics from a sustainability perspective. This engagement guides our approach to addressing key sustainability topics for our stakeholders and our business.

The table below shows our key sustainability topics which are underpinned by risk management, business ethics, and corporate governance. Our approach to, and limitations associated with our materiality assessment is outlined. Our reporting suite endeavours to disclose progress against each of the key sustainability topics identified.

This is an extract from the 2024 sustainability report. For more detail please see our 2024 Sustainability Report (PDF, 8.6 MB).

Our approach to identifying key sustainability topics for our stakeholders and our business

Our approach to materiality assessments

We perform a full materiality assessment every three years for NatWest Group that is reviewed every year. This year we completed a full assessment to identify important sustainability topics for our key stakeholders and our business. Our approach considers a broad range of sustainability topics that aims to build long-term value in our stakeholders and for our business. This guides our thinking and ensures we are focused on the right issues through the assessment process. To identify our initial list of topics, we used peer reviews, megatrends, industry analysis, sustainability frameworks and ESG developments.

 

Stakeholder engagement and topics identified

We collected and analysed views of key stakeholder groups through internal and external interviews, and consultation workshops were held to understand their outcomes of interest. We engaged approximately 50 stakeholders internally in addition to a select group of senior leaders to conclude our list of material topics.

 

Scope, challenges and limitations

The topics included in the table above represent key sustainability topics for NatWest Group plc and may differ across our legal entities and geographical footprint. Progress against individual topics can be varied. The topics are not necessarily indicative of, and may be different to, the topics we may disclose in future. Our list of topics and stakeholders engaged may continue to evolve as subsequent materiality assessments are completed and as our, and the industry’s, understanding of the sustainability impacts, risks and opportunities continues to develop. Refer to page 2 of this report for further details on the considerations for our materiality assessment. Like many companies we continue to face challenges on data availability, comparability, and uncertainty on the extent of sustainability-related impacts, as well as associated financial risks and opportunities. We also continue to actively consider new insights and data which may influence or enhance our view on material sustainability topics. We will continue to review industry developments and evolve our approach to the assessment of materiality with regard to new insights, data and developing regulatory obligations and frameworks.

During 2024, we conducted a pilot, with support from an external service provider, which sought to develop our thinking on sustainability topics and inform future potential approaches to conducting materiality assessments under incoming reporting regulations. For more detail please see our 2024 Sustainability Report (PDF, 8.6 MB).

Related content

Read more about who our key stakeholders are, how we engaged with them, what we discussed and the outcomes. 

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Read more about our signatories, memberships, and accreditations. 

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Read more about how the diverse awards we have reinforce our determination in aiming to make a difference for our stakeholders. 

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