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NatWest urges customers to pay in local currency when abroad

Consumers are losing over £17m a year by choosing to pay in pounds rather than the local currency when using credit and debit cards abroad. The figure is likely to be higher as this only accounts for the top five spending categories, ATM, accommodation, restaurants, duty free and groceries. Mystery shopper research was carried out on behalf of NatWest in countries around the world and found it was always cheaper to pay in the local currency. 

  • Holidaymakers losing £17m by spending in pounds abroad
  • Customers are suffering from poor merchant conversion rates when choosing to pay in pounds rather than the local currency
  • NatWest research reveals it is always cheaper for UK customers to pay in the local currency
  • NatWest launches a new Travel account which enables customers to spend in euros using their card with no added fees, preventing customers potentially overpaying while abroad
  • Spain is the top travel destination for NatWest customers

 

When abroad, holidaymakers are often given the option on a card terminal to pay either in pounds or the local currency. The exchange rate for paying in pounds is often far worse than paying in local currency and having the sum converted by your bank. The price difference can be substantial - with one accommodation provider in Spain marking the price up 13.4% when the customer chose to pay in pounds.

When travelling on a flight from Gatwick to Spain it was again found to be cheaper to pay in euros rather than pounds when given the option on the card terminal. For every transaction carried out as part of the research it was found that it is always cheaper to pay in the local currency.

Poland tops the table for the highest spend carried out in pounds rather than the local currency (77% of spend value), this is closely followed by Turkey (73%) and Sweden (68%).

Spain is the most popular destination, with one in five transactions taking place in the country. Over one in ten transactions (14%) could be more expensive due to paying in pounds rather than euros.

The new NatWest Travel account enables existing sole current account customers to set up a holiday spending pot and convert pounds to euros in the mobile app. Customers can then use their existing debit card to pay in euros, fee free and avoid merchant conversion fees.

 

Hazel Harper, International Payments NatWest said: “There’s one simple trick to saving on your holiday when you’re abroad and it’s by always choosing to pay in the local currency. Our research found that it could be up to 13% more expensive to pay in pounds which makes a big difference to the cost of a holiday.”

 

For more information on NatWest’s new Travel account visit www.natwest.com/travelaccount

Notes to Editors

Customers who have a NatWest Reward Silver, Reward Platinum, Premier Select, Premier Reward Black or Black Account, have fee-free debit card spending on purchases when abroad, while ATM cash withdrawals carry a 2.75% fee. Customers who prefer the peace of mind of purchasing euros ahead of a trip, at the provided exchange rate at the time, can use the Travel account option.

 

For further information contact

Andrew Neilson, andrew.neilson@natwest.com, 0131 626 1839 / 0777 197 3550

The information contained in our press releases is intended solely for journalists and media and should not be used by consumers to make financial decisions. Terms and conditions apply to any products or services mentioned in our press releases.

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