Making an informed choice
Why understanding customer motivations can help NatWest Group empower people to take action that’s good for the planet and their pocket
Why understanding customer motivations can help NatWest Group empower people to take action that’s good for the planet and their pocket
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Caution about this article. The views and opinions expressed in this article are those of the interviewees: Lloyd Cochrane and Rachael Colville-Walker, and do not necessarily represent the views of the NatWest Group.
This article (i) has been prepared for information and reference purposes only; (ii) is intended to provide non-exhaustive, indicative and general information only; (iii) does not purport to be comprehensive; and (iv) does not provide any form of legal, tax, investment, accounting, financial or other advice.
This article should be read together with the full Climate Matters document (with special regard to the Cautionary Statements) relating to this content.
Please see NatWest Group’s 2022 Climate-related Disclosures Report for those views and other information including about our financed emissions and our exposure to heightened climate-related risk sectors.
1. Mission Zero: Independent Review of Net Zero – Final Report (2023), p225
3. Greener Homes Attitude Tracker, www.natwest.com/mortgages/greener-homes-attitude-tracker.html. The NatWest Greener Homes Attitude Tracker survey was first conducted in May 2021 and is compiled by S&P Global. The survey is based on monthly responses from 1,500 individuals in the UK, with data collected by Ipsos MORI from its panel of respondents aged 18-64. The survey sample reflects the true composition of the population to ensure the accuracy of the survey results.
4. 2021 UK Greenhouse Gas Emissions, Final Figures, Residential p21